Privacy Policy & Disclaimer

Who we are

National Home Upgrade Program (“Company”, “we”, “our”, or “us”) provides information and matching services that connect homeowners with home improvement programs and service providers.

Information we collect

• Contact information you submit (for example, first and last name, email address, phone number, and zip code).
• Preference information you provide within our quiz (for example, selected upgrade types and budget preferences).
• Technical data (such as IP address, device information, browser type, pages visited, and referral/UTM parameters).
• Advertising identifiers and pixels used for measurement and analytics (see “Advertising & pixels” below).

How we use information

• To respond to inquiries and provide requested services.
• To connect you with programs and service providers that may be a fit based on the information you provide.
• To improve and personalize the website and user experience.
• For analytics, attribution, and advertising measurement.
• To comply with legal obligations and enforce our policies.

Sharing information

We may share your information with trusted service providers and program partners solely to deliver the services you request, perform analytics, provide customer support, or operate our business. Partners are required to use your information only for the intended purpose and in accordance with applicable laws.

Advertising & pixels (Meta/Facebook)

We use the Meta (Facebook) Pixel to measure campaign performance, optimize ad delivery, and understand user interactions with our website. We may send events such as page views, step progression, and conversions to Meta for attribution and optimization purposes. This usage complies with Meta’s Business Tools Terms. You can learn more about interest-based advertising and how to opt out through the Network Advertising Initiative (NAI) and Digital Advertising Alliance (DAA).

Cookies & similar technologies

We and our partners use cookies and similar technologies to operate the site, remember your preferences, and perform analytics and advertising measurement. You can control cookies through your browser settings. Disabling cookies may limit certain features.

TCPA consent disclosure (calls and SMS)

By submitting your contact information, you agree that we and/or our partners may contact you by phone, SMS, and automated dialing or messaging systems regarding programs and services you may be eligible for. Message and data rates may apply. Consent is not a condition of purchase. You can opt out at any time by replying STOP.

Your privacy rights

Depending on where you live, you may have rights to access, correct, delete, or limit the use of your personal information. To exercise these rights, contact us at info@nationalhomeupgrade.com. We will verify your request consistent with applicable law.

Security

We implement reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Disclaimer

• National Home Upgrade Program is not affiliated with or endorsed by Meta Platforms, Inc., Facebook, or Instagram. All trademarks are the property of their respective owners.
• Program availability and eligibility vary by location and are subject to change. Information on this site is provided for informational purposes only and is not a guarantee of financing or program approval.
• By using this site, you agree to our collection and use of information as outlined in this policy.

Changes to this policy

We may update this policy from time to time. We will post the updated version on this page with a new effective date.